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NOCN Entry Level 1 - Certificate in Using Employability Skills. 1.Know communication skills needed in a work place. 1.1 indicate tasks which need communication skills in the workplace. 2. Be able to identify his/her communication skills that need to be developed for a workplace. 2.1 Indicate the communication skills needed for his/her job role in a work place. 2.2 ~Indicate his/her communication skills that need to be developed. 2.3 ~ Indicate how communication skills are to be developed. 3. Be able to develop communication skills in a work place. 3.1 Participate in activities to develop his/her communication skills in a work place as directed. 3.2 Use communication skills in his/her job role as directed.